Over a decade in the making, Dragon Age: Veilguard turned out to be a huge disappointment. There are a lot of things that went wrong with the game, including the writing, gameplay, and almost everything that there is within a game.

However, EA’s CEO, Andrew Wilson, thinks otherwise. In an interview with PC Gamer, he said Dragon Age: Veilguard’s failure is attributed to it not being a live-service title.

Why it matters: Live-service models are highly controversial and are a bandwagon that has long sailed. There are more failures than successes when referring to live service games. Moreover, there is no reason a single-player game should be designed around such a framework.

In order to break beyond the core audience, games need to directly connect to the evolving demands of players who increasingly seek shared-world features and deeper engagement alongside high-quality narratives in this beloved category.

The EA CEO thinks that Dragon Age: Veilguad didn’t resonate well with a broad enough audience in this highly competitive market.

Moreover, Wilson thinks Dragon Age: Veilguard had a high-quality launch following strong critic impressions. This is highly contradictory to gamers’ voting for the title, the most disappointing release of last year.

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Perhaps the CEO thinks of this because the game originally started development as a live-service MMO. However, EA decided to ditch this element following Anthem’s failure. Dragon Age: The VeilguardDragon Age Future Brim Following The Last Title’s Failure

Mass Effect 5 is still in development from Bioware, but it seems that another legendary EA franchise might be discontinued. EA might make Mass Effect a live-service title following the CEO’s statement.

The last thing anyone wants is for Mass Effect to be a live-service game, but EA seems too blind to see what’s wrong.