Ubisoft’s support team has been alleged to be behind account loss and theft in Rainbow Six Siege, and fans are not too happy about it.

Ubisoft’s troubles seem to never end, and the latest in a string of controversies surrounding Rainbow Six Siege is just the tip of the iceberg. In short, Rainbow Six Siege is having its well-established, hard-earned player accounts stolen (which was already a thing before this recent development).

However, recent reports allegedly point toward Ubisoft employees themselves being behind these attacks, which sounds quite concerning. This situation is in active development, and more and more information has begun to surface online.

Rainbow Six Siege players at risk of account theft

Account theft is rampant in Rainbow Six Siege| Image Credit: Ubisoft

As detailed in a recent post on the r/Rainbow6 subreddit, an X post has recently surfaced online with some serious allegations against Ubisoft staff. The post states that certain Ubisoft staff are directly linked to the (illegal) termination and subsequent selling of pre-existing accounts to third-party buyers.

These alleged employees apparently have real-world connections with actual Rainbow Six Siege players and are abusing their power to siege accounts. Assuming this is all true, it could result in some serious repercussions (with probably lawsuits) against Ubisoft, and will only further accelerate the brand’s decline in favor of the public eye.

Interestingly, Ubisoft has apparently fired one such employee on these grounds of misuse of power, but the problem still remains rampant and persistent, which indicates that there are multiple actors at play.

It should also be noted that Ubisoft isn’t the first company to have its employees abuse their power – PlayStation also had a recent breach, with a well-regarded trophy collector receiving an unjust account ban – of which there has been no resolution to date.

Another thing to note is that contacting Ubisoft support has usually been nothing short of pointless, given that they cannot verify the ownership of an existing account – no matter the number of official documents submitted as proof for the same.

Ubisoft really needs to comb through its support team, identify these malicious actors – and remove them before it’s too late.

Items seem to randomly disappear from inventories | Image Credit: Ubisoft

Adding further fuel to the ongoing speculations of misconduct, certain players have often remarked that they have noticed items disappearing from their inventory, with many providing screenshots as proof.

Most players have begun to uninstall Rainbow Six Siege in retaliation, and Ubisoft might find it wise to address the controversy as soon as possible, lest it loses its player base rapidly – given that it is a complete breach of trust, privacy, and security.

Ubisoft is in a sticky situation

Ubisoft needs to act before it is too late | Image Credit: Ubisoft

The Rainbow Six controversy is just one of the many issues plaguing Ubisoft currently, ranging from poor player retention to rumors of the company being sold off by its investors. In general, Ubisoft is going through a rough patch and things seem to get worse at each turn.

A lot is banking on its upcoming AAA showcase, Assassin’s Creed: Shadows, but initial previews seem to paint it with very mediocre reviews, and Ubisoft might have lost its old-school charm and formula that made its games so lovable back then.

Slumping into mediocrity is akin to becoming irrelevant, and these are precarious times for Ubisoft, with its whole future at stake.